A security camera is supposed to be the thing on your wall you never think about. On June 4, 2026, the U.S. Consumer Product Safety Commission announced a recall of about 321,360 of one kind, plus roughly 2,560 more sold in Canada, and gave their owners plenty to think about. Thirteen reports of overheating. Six of cameras exploding and catching on fire. Six of minor burns.
Here’s the twist. By Wyze’s account, the camera itself didn’t fail. The installation instructions did, and a screw finished the job. And the camera Wyze sells today, at essentially the same price, on the same product page, under almost the same name, is not the recalled one. A single trailing digit is the entire difference in the model number. WYZESCPWH was recalled. WYZESCPWH3 wasn’t.
That digit is easy to miss, and Amazon’s in-stock listing publishes a third model number that matches neither. The good news: the recalled number is easy to find, because CPSC says WYZESCPWH is printed on the back of the camera. For a 2K, Wyze’s checks are the box, which adds “2K” to the name, and the app, which shows Model Version 1.1. The less good news: whether you need to act depends on something no label shows, the screws in the top of it.
TL;DR — Is Your Wyze Solar Cam Pan Recalled?
- Recalled: WYZESCPWH. CPSC recall 26524, announced June 4, 2026, for units bought on or before April 3, 2026. The number is on the back of the camera.
- Not recalled: WYZESCPWH3, sold as Wyze Solar Cam Pan 2K for $79.98. Wyze says flatly that it “is not part of the previously announced voluntary recall.”
- The harm: 13 reports of overheating and six of cameras exploding and catching on fire, including six reports of minor burns.
- What to do: stop using a WYZESCPWH and check how the panel went on. Long flat-head wood screws in the top means you join the recall: free replacement, full refund or gift card. Joining disables the camera, so check first.
- The catch nobody prints: every fix Wyze lists for the 2K is about installation. Wyze publishes no change to the battery or the electronics.
Six Fire Reports, 321,360 Cameras, and One Wrong Screw
The failure is almost aggressively mundane. The kit comes with short pan-head machine screws for the solar panel bracket on top of the camera, and long flat-head wood screws meant only for the wall or another surface. Per Wyze’s recall page, if “the long flat-head wood screws are incorrectly used to attach the solar panel bracket to the top of the camera, they may penetrate the closed-bottom brass inserts and puncture the internal lithium-ion battery’s metal casing.”
Read that twice. A closed-bottom insert is supposed to stop the screw. A long enough one may go through it anyway, Wyze says, and on the other side is the battery. CPSC’s hazard notice starts one step further back: the cameras’ “incorrect assembly instructions can lead consumers to accidentally puncture the lithium ion battery’s metal casing.”
The recalled cameras sold from October 2025 through April 2026 for about $80, at Home Depot and Micro Center, and online at wyze.com, Amazon, Best Buy, Temu, B2B Renew and ReturnPro. To see how a fire recall this size compares with the rest of the category, check our home-appliance recall index.
If you bought a Wyze Solar Cam Pan inside that window, you’ve got a job to do this week.
The Three Places the Model Number Hides
There are three ways to check, and they aren’t equally trustworthy. CPSC points to the label on the back. Wyze’s own guide to telling the versions apart names two others, the box and the app.
- On the camera. CPSC: “The model number, WYZESCPWH, is located on the back of the camera. They were sold in white.” That describes the recalled unit. What a 2K’s label reads, neither CPSC nor Wyze publishes; Wyze lists WYZESCPWH3 only in its spec table.
- On the box. Wyze says “the updated version includes ‘2K’ after the ‘Wyze Solar Cam Pan’ product title.” Handy if the box is still in your garage.
- In the app. On version 3.18 or newer, open Settings > Device Info > Model Version. Both cameras report the same device name, but the updated one shows Model Version 1.1 and the original shows 1.0.
There’s a date rule too. Wyze says a Solar Cam Pan 2K bought from Wyze after April 3, 2026 is the updated version. That settles wyze.com. It settles nothing at the resellers.
| Recalled Solar Cam Pan | Solar Cam Pan 2K | |
|---|---|---|
| Model number | WYZESCPWH (on the back, per CPSC) | WYZESCPWH3 (Wyze’s spec table; label location not published) |
| Name on the box | “Wyze Solar Cam Pan” | Adds “2K” after the title |
| Model Version in the app | 1.0 | 1.1 |
| When it sold | October 2025 to April 2026, about $80 | On sale now, $79.98 at wyze.com |
| Covered by CPSC recall 26524 | Yes | No, per Wyze |
| What to do about it | Stop using it, then check the screws | Mount it per the revised instructions ✅ |
Amazon publishes a third model number
On September 18, 2026, the plain “WYZE Solar Cam Pan, 2K Security Cameras Wireless Outdoor, Battery Powered” listing on Amazon published model WYZESCPWH, the recalled number, and had no in-stock offer. The one in stock at $79.98 is titled “WYZE Solar Cam Pan (Upgraded Model),” and its model number reads WYZESCPNBWH.
That’s neither of the two strings that matter, and nothing on the Wyze pages we checked explains it. A product title is a sales line. The app’s Model Version is the check Wyze publishes, so buy somewhere with an easy return.
What Wyze Changed, and What It Won’t Say It Changed
Wyze calls the 2K “the updated version.” Here’s what updated means: “revised installation instructions, redesigned screw packaging, fail-safe screw types, and added warning labels on the camera body and brass inserts to help guide proper setup.” Every item on that list is about getting the right screw into the right hole, which is exactly where this went wrong.
But Wyze publishes no change to the battery, and none to the electronics sitting behind those brass inserts. If you were hoping for one, it isn’t on the page.
Here’s the small detail that bothers me most. Wyze’s product page lists nine items in the box and stops at the QSG. The Installation Guide counts ten, adding an “Outdoor Installation Guide x1.” The product page’s own FAQ settles it, twice, telling you to use only the screws specified in “the included Quick Start Guide and Outdoor Installation Guide.” So the guide ships; the box list just forgot it. For a recall whose CPSC hazard notice is about incorrect assembly instructions, the one list that leaves out the installation guide is the one on the page where you buy the camera.
If You Own the Recalled One, Filing the Claim Bricks It
CPSC’s instruction has two halves. Consumers should “stop using the recalled Wyze Solar Cam Pan security camera immediately and visit http://www.wyze.com/SCPrecall to determine whether your device is affected by the recall.” Then it says who’s in: “All consumers who used the long, flat-head screw to install the solar panel on top of the camera should participate in the recall.”
Wyze spells out the other side of that line: “If your solar panel was installed separately from the camera, or if the short pan-head machine screws were used to attach the solar panel to the camera, no action is needed.” Unsure? Wyze’s recall page has a step-by-step guide. If checking means taking the camera apart, Wyze sends firmware that drains the battery first, and asks you to wait 48 hours after it’s depleted.
If the long wood screws are in the top, you’re in: “a free replacement camera with solar panel accessory, a full refund or a gift card.” Wyze’s own FAQ says the replacement is a Battery Cam Pro with a solar panel attachment, not another Solar Cam Pan. The recall line is 888-832-7226.
Two things before you file. It’s one-way: Wyze says “the recalled camera will be disabled and no longer function, even if the correct screws were used,” which is why the screw check comes first. And don’t bin it: “do not throw this recalled camera with lithium-ion battery in the trash.”
What You’re Actually Buying at $79.98
The whole pitch is that you never run a wire. A 6400mAh non-removable lithium-ion battery does the work, topped up by an integrated 1.8W solar panel, and Wyze asks for “at least 1 hour of direct sunlight per day.” That’s a modest ask, but it’s about the panel, not the camera, so check where the panel would sit at midday before you buy.
Pan is the other half: 360° side to side and 70° up and down, with AI person tracking that needs no subscription. Cam Plus, which adds cloud video recordings, is $2.99 a month per camera if you want footage stored off the device.
Now the part that decides whether it works at your house. Solar charging “will automatically pause to protect the battery when the outside temperature drops below 32°F (0°C).” The camera keeps recording. It just stops taking on charge, so a northern winter means you’re spending down the battery.
How long that lasts depends on which Wyze sentence you read. The spec table says “Up to 6 months (if not connected to power).” The FAQ on the same page says “2-6months under normal usage,” and Tech Specs says “Up to 2-6 months.” Plan for the low end and enjoy being wrong. A cable recharge takes 4 to 6 hours, and the 5V/2A adapter isn’t in the box.
One correction we owe you. An earlier version of this page said Wyze hadn’t published the camera’s charge time, battery capacity or video resolution. It had, in a Tech Specs article updated July 10, 2026: 6400 mAh, 4 to 6 hours, and 2394 x 1296. We didn’t look hard enough, and that’s on us.
Two more limits. Continuous microSD recording works only “aslong as the camera is connected to 5V/2A AC power,” which quietly undoes the wire-free pitch if you want 24/7 footage. And the Wi-Fi is 2.4 GHz only.
Wyze rates detection at up to 30 feet with the camera 8 feet up and tilted 30° down. Our home security camera placement guide covers where that height works.
Wyze’s spec sheet, product page and support articles give no Wi-Fi range, no night-vision viewing distance, no pan-motor decibel figure and no battery cycle life, so those stay blank here. The 30-foot figure is motion detection, not night vision. With no Wi-Fi range to go on, the “Check your Wi-Fi Strength” step in Wyze’s setup flow is the closest thing to a spec. Take it seriously before you drill.
Who Needs to Act Today, and Who Can Close This Tab
You bought a Wyze Solar Cam Pan on or before April 3, 2026
Go read the back of it today. If it says WYZESCPWH, stop using it and find out how the panel went on. Long flat-head wood screws in the top: call 888-832-7226 or file at wyze.com/SCPrecall. Mounted separately or with the short screws: Wyze says no action is needed. Not sure? Start with Wyze’s step-by-step guide, not a screwdriver.
You bought a Solar Cam Pan 2K from Wyze after April 3, 2026
You have the updated version, and Wyze says so in writing. Wyze’s recall page also limits the recall to cameras bought on or before April 3, 2026. Check the app anyway: Settings > Device Info > Model Version should read 1.1.
You’re shopping right now
Buy from somewhere with an easy return, and on arrival check the box for “2K” and the app for Model Version 1.1 instead of trusting a product title. Buying direct from wyze.com gets you an 18-month warranty instead of the standard 12, plus free returns within 30 days.
If there’s an outlet near your mounting spot, Wyze’s own wired Cam Pan v3 is $44.98, though it “requires a Wyze Outdoor Power Adapter” (sold separately) to go outside. See our Wyze Cam Pan v3 review.
The Verdict: A Real Recall, and a Camera That Isn’t It
The recall is serious and the response is reasonable. Six fire reports against 321,360 units is a small share and a genuinely frightening thing to be on the wrong side of. If yours went up with the long wood screws on top, take the remedy. If it didn’t, Wyze says the camera “can continue to be used safely when installed correctly.”
The 2K is a different question. It’s a lot of hardware for $79.98 in a spot with no power, and Wyze’s fix goes straight at the thing that broke. What I can’t tell you, because Wyze doesn’t publish it, is whether anything changed inside the housing. New screws, new packaging, new labels, new instructions. That may well be the whole fix. It’s also the entire list Wyze gives.
So the advice is unromantic. Confirm “2K” on the box and Model Version 1.1 in the app before anything goes on a wall, and send it back if you can’t. Follow the revised instructions to the letter. Torn between mounting options? A separately mounted panel was the install Wyze said needed no action even on the recalled camera, and the 2K’s panel has a 10-ft cable for exactly that.
Wyze Solar Cam Pan Recall FAQ
Is the Wyze Solar Cam Pan 2K part of the recall?
No. Wyze says the 2K (WYZESCPWH3) is the updated version and not part of the recall, which covers earlier WYZESCPWH units bought on or before April 3, 2026.
How do I tell whether my camera is recalled?
Read the model number on the back: WYZESCPWH is the recalled model. In the Wyze app (v3.18 or newer), the original shows Model Version 1.0. Per Wyze, a WYZESCPWH is affected when the long flat-head wood screws were used to attach the solar panel to the top of the camera.
My recalled camera still works. Do I have to give it up?
Not necessarily. Wyze says no action is needed if the panel was installed separately or attached with the short pan-head machine screws. If the long flat-head wood screws went into the top, join the recall at 888-832-7226 for a free replacement, a full refund or a gift card. Joining disables the camera, and it shouldn’t go in the trash.
What hazard prompted the recall?
CPSC’s hazard notice says the recalled cameras’ “incorrect assembly instructions can lead consumers to accidentally puncture the lithium ion battery’s metal casing, causing the battery to rapidly overheat.” Wyze’s version of the mechanism: long flat-head wood screws used on the panel bracket on top of the camera may penetrate the closed-bottom brass inserts and puncture the battery’s metal casing.
Is the Amazon listing selling the recalled version?
The listings don’t settle it. On September 18, 2026, the in-stock “(Upgraded Model)” listing published model WYZESCPNBWH, which matches neither WYZESCPWH nor WYZESCPWH3. When it arrives, check the box for “2K” and the app for Model Version 1.1; a 1.0 is the original.
Sources: CPSC recall 26524 (via the saferproducts.gov recall API), Wyze’s recall page, support articles, product page and Tech Specs, and Amazon listing data, checked September 18, 2026. Prices change. The model numbers don’t.